How long does it take to start managing the property?
After signing the contract and ensuring the property is ready for showings, we will be ready within the first 24 hours to get your property listed.
How long does it take to find tenants?
We cannot guarantee a timeline, but we strive to find suitable tenants as soon as possible. We use many different marketing platforms to help us do this in a timely manner.
How do the application fees work?
Application fees, which include a background check and credit check, are contracted to a third-party company to ensure independent review of each potential tenant. The cost of the application is $25 per applicant and is a direct cost not marked-up by Leenan Properties.
What is the process of determining my property's rent?
We use various strategies to determine your property’s appropriate rental price. This includes a deep market comparison, which allows us to set competitive prices in the area.
How do you collect the rent?
We have different payment methods. Tenants can send checks to our office, or they can pay online. Most importantly, we do not accept cash payments.
I prefer direct deposits. Is it possible?
Yes. In fact, we only use direct deposit to deliver the rent to your account each month.
Do you screen tenants?
Yes, we screen all prospective tenants. We conduct a criminal history, employment, and credit check. We also hire a third-party tenant screening company to independently support the process. These verifications have been chosen specifically with the goal of avoiding problematic tenants.
Can I keep my current insurance?
Please check with your provider to make sure that you can keep your rental property’s current insurance.
What does my tenant have to do before the move-in?
First, they will need to pass the screening process. After this, they’ll pay the security deposit, equal to one month’s rent. They’ll then have to read, agree to, and sign the lease and its terms.
How will my tenant be cleared from their lease?
When your tenant moves out, we’ll inspect your property to make sure it’s been left in great condition. If there are any damages to repair, the cost will be deducted from their security deposit.
What kind of inspections do you conduct?
We do move-in and move-out inspections in addition to regular inspections every six months.
How are the utilities organized?
The utilities in your property will be under your tenant’s name when they move in. Some types of utilities may be catered for by the properties, such as water or heating in a multifamily building.
What if my tenant doesn't pay rent on time?
Our leases all have strict rules about late or missed payments. Tenants will have to pay the late fees as soon as we give them the notice, otherwise we will carry out an eviction.
What's the policy for property damage?
We’ll always inform you of any necessary repairs and get your permission before conducting them. We use licensed and professional partners; maintenance is done using reliable vendors at their best price.
Which reports can I access with the owner portal?
Your accessible financial reports will include regular statements for income and expenses.
Is it a good idea to welcome pets or smokers?
When it comes to pets, the choice is yours. However, you should consider that denying pet owners could cost you a significant number of applicants.
When it comes to smoking, we forbid this in all our rental properties. If we find evidence that a tenant has broken this rule, we will charge them for the infraction.
Does hiring a property manager lead to loss of all control?
Not at all! Having a property management company means you can still have a say in every decision that is made for your property. You can even choose how much you want to be involved in smaller-scale decisions.
Leenan has been great! Provided me with great resources and support that assisted me in moving provinces. They have also been super quick to respond when I had an issue.